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Patients Reviews

My wife had procedures scheduled next-door at Apex surgery center she was scheduled to have injections done in her back we came and sat for four hours and she still had not been called to the back and she is diabetic and can’t go that long without eating or drinking and it started causing issues with her diabetes so we had to reschedule today she was scheduled to be seen at 8:20 and when we rescheduled the nurse told her she was so sorry and that she would make sure when we come back in they will get her through as quickly as possible and that she was writing her name down to be able to remember her we get here this morning April 15 at 8 o’clock and when we get here there are seven people standing at the door waiting to be let in and when we spoke to the nurse they told us they had to strictly go off of timeslots keep in mind she was scheduled to be seen at 8:20 and they open at 8 o’clock I sat here and watched six other patients be called to the back before they finally called my wife so you were telling me that there was six patients scheduled to have procedures done before 820 after only being open for 20 minutes and because of the previous conversation that when she comes back she would be pushed through immediately because she had to reschedule I told my employer that I would only be about an hour late here it is going on 10 o’clock and more than likely there’s gonna be an issue when I finally get to work this is very unprofessional and probably will be looking for another doctor this is not the first time we have experienced complete unprofessionalism like this at this facility

Brian E. | Apr 15, 2026
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They take time and listen don’t just brush you off , will do anything to make you feel heard. If I could make one suggestion, it maybe to have a pharmacy in the practice. It’s hard being a great Dr when you have pos pharmacist who play God giving medications out

Buffie D. | Oct 30, 2025
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Dr. Mitchell is a caring and dedicated physician. He can make you laugh with his wit. I would never go anywhere else. Excellent doctor.

Molly W. | Feb 06, 2025
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Dr mallett and the staff at tdi are wonderful. They helped me actually be able to do my job with a very low pain level this past month. Thank yall for everything.

Buddy W. | Nov 29, 2024
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Dr Mallet is the best doctor including all the surrounding areas. I wish he would open an office in the medical park Valley, Alabama. I recommended him to all my friends and family members.

Teresa S. | Aug 15, 2024
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Awesome service!

Anita H. | Aug 18, 2023
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I get my back procedures from Dr. Mitchell and he is wonderful. He honestly cares about his patients. I just wish when we have an issue with the other side like our nurse practitioner and that nursing staff we could meet and talk to Dr. Mitchell. I do not like the office manager he does not listen to SOME of the patients. But love the surgery side

Shala M. | Aug 09, 2023
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Dr Mitchell and staff are very professional and caring for their patients. I love the vibe and the total care of the facility.

Felicia D. | Aug 04, 2023
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Very very good professional and patient

Mary E. | Jul 15, 2023
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Friendly staff and doctors short wait time I highly recommend

Shakir A. | Jul 14, 2023
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Speedy procedure

Timothy B. | Jul 08, 2023
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Very comfortable

Ann A. | Jul 06, 2023
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